Café & Bar FAQ’s.
I would like privacy for our group
There are a few options available to you if you would like privacy. These are all dependent on your guest numbers and what sort of event you would like. We offer set menus in a private room or if you are after something more casual our VIP Hosting Session is a great option with access to both the driving range and function room. More information can be found on the driving range page or send us an email.
Can we bring our own drinks?
No, we are not a BYO venue. No food or drinks are allowed to be brought onto the premises including carpark area and golf course.
How long can we stay?
All café bookings are a standard 1.5 hours. Please leave a comment in the notes section if you would like to request more time and we will review this dependant on other bookings and events on the day.
Do you have a kids menu?
Yes, we do for children 8 and under! This is limited to a few items, otherwise there are plenty of options on the platter they may like to share with you.
Can we bring a cake?
Orlando Country does not allow any form of food including cakes to be brought onto the property. We do have options available to purchase a cake for your celebration, which will be made onsite especially for you by our chefs. You may select this option on your booking and we will send you a link to our cake page.
Can our tradies wear their work clothes / boots?
Yes, if clean and tidy – although gumboots are to be removed at the door – please see our dress code.
What is the max number you seat in the café?
When booking we state that the maximum number in the café is 8. However there is a separate enquiry form for numbers larger than this which you can send an enquiry through on and we will get back to you with availability. Alternatively, you can book a driving range bay that will accommodate everyone in your group. Or for larger numbers in excess of 15 you can send an email enquiry for a set menu lunch.
How many people will a platter cater for?
This is dependent on appetites however they are designed based on one per person. If the platters are an in-between, i.e. not a full meal, we would usually work on approx. one platter per three people.
Can we have speeches in the cafe?
No one minds a few celebratory speeches for a special occasion but keep them reasonable and do note others will be able to hear them. Please also note we cannot turn down the music as it plays throughout the whole building and outside area.
Are kids free?
No not at all sorry – although there are a couple of under 8 years options on the menu, or kids can share a platter.
Can I book an afternoon tea?
Sorry we don’t do afternoon tea bookings, but you are welcome to pop out for a coffee, we just cannot promise there will be space.
Can we reserve a table outside by the golf mats?
You can book a golf range bay via the “Driving range” page on the website.
We don’t want to book a Driving Range bay – we just want to eat lunch out near a mat and hit a few balls as we go.
On Public Holidays and through the Weekend booking a driving range bay is the only way to guarantee a go on the range. Monday-Friday (subject to availability and other bookings) we have two casual mats where you can buy a bucket of balls and sit in our casual area. Please note that the buckets of balls are unable to be booked ahead of time.
The date and/or time I want doesn’t show
This usually means it is either too far ahead as bookings only open two weeks in advance to book. Otherwise the time you want is outside our café operating hours (please see our hours of operation), or the time is already booked by someone else. Please email if you would like us to double-check for you.
What happens if our group is late arriving?
If you are running late, a quick email to let us know goes a long way. On the weekend this may mean a longer wait time as there will then be other bookings ahead of you.
Can I pre-order our lunch?
Our café menu is unable to be pre-ordered sorry.
We just want a table for a group of us to catch up and will possibly order drinks and some platters is that ok?
All café bookings are for ‘lunches’ as such from the café menu. If you are wanting to share a few platters, then a driving range bay is possibly better suited to your group.
What if we arrive early?
This is dependent on other bookings before you. Generally, we can fit you in however sometimes you may need to wait for your table to be available.
What if we cancel?
That is fine although we do request you consider both our business and others that may miss out due to you reserving initially. So please ensure you are committed before booking or let us know and we can pencil book you in while you contact your other guests to check the date will work. We understand that things happen, so if you need to cancel, please give as much notice as possible.
Can we change our booking to another time / day etc?
Yes if an alternative is available. Please either email or use the reschedule link on your booking form.
We want to book some golf balls for after our lunch?
The best way to ensure there will be a spot is to book a driving range bay on the website. Alternatively, the casual area is available most Monday-Fridays. You can purchase a limited number of balls to have a quick hit – please note there can sometimes be quite a wait during busy times.
Can we have our lunch in a golf bay?
Yes! All bays are suitable for dining – just book via the “Driving Range” section instead of café.
Can we just order Chips?
We don’t offer chips but do have great sharing platters that include our famous Orlando Wedges or our Hash Sticks.
Can I just choose from the cabinet on the day?
We do not have cabinet food available, although we sometimes have a few muffins available.
Do you host stag or hen events?
Not at all, they are strictly prohibited due to us hosting primarily families, weddings and corporates for events.
Can we do activities as well?
Activities are only available mid-week in conjunction with a corporate events sorry. Alternatively, the driving range is available to be booked, and depending on your booking type some include the likes of giant Jenga, connect 4 etc as well.
We would like to book the café for our Christmas party
During November and December, we offer our Orlando Christmas packages which are a great way for you and your work colleagues to unwind on the range and enjoy a delicious set menu. Get in touch at any time of the year to ensure you can secure a spot, they book out fast! Standard café bookings will only open up if available 5 days out from the date.
Can we have our own music playing?
No, we have a great range of music playing from our Orlando playlist.
Why do I have sign in on arrival for a café table?
We are an active driving range and golf course and do require all guests on site to be signed in. This also allows us to block off your table for you.